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Xfinity says device is paused but it%27s not

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In today’s fast-paced world, staying connected on the go is essential. To pause Xfinity Wi-Fi on specific devices, you will need the Xfinity smartphone app. I have reset my modem, reset my desktop, reset my phone with the app. Press Enter to send it Pause, rewind, or fast-forward live TV using the X1 guide. @XfinityJosephB like I said, my last modem was only 6 months old, and I was given a new modem just last night because no one at Comcast could tell me why my device keeps getting paused when it’s not listed as paused on your app. Says “top box function not available” … same as many of the other comments here. Try clearing the cache and memory on the box first. When I go to the XFINITY App it show my device is unpaused. Every time I try and connect to my Wi-Fi it just says Additional authentication needed. Not able to only use my iPhone for work - I need to use my laptop. I have an email from Xfinity that confirms the device is unlocked (The original owner forwarded this email to me). It is the only device on my network that is doing this. With their 24/7 customer assistance, you can get help with any issue you may have. I went into the xfinity app and unpaused it, but when I tried connecting to the wifi network again I got a "Device is Paused" message. I went into the xfinity app and unpaused it, but when I tried connecting to the wifi network again I got a "Device is Paused" message. Say “Olympics” into your Xfinity Voice Remote to go to the Olympics Destination on X1. I’ve tried talking to a live agent, hard reset my gateway, restarting my pc, forgetting the network, etc. I just keep getting a br. I’ve tried talking to a live agent, hard reset my gateway, restarting my pc, forgetting the network, etc. non-employee Experts by the banners under their messages. I am so frustrated with xfinity app. When it comes to customer service, Comcast is one of the most reliable providers in the industry. My son's phone does not have cellular service, it only works over WiFi. Reconnecting to wifi prompts browser to open to site that says my device is paused, but the device is not showing as paused in the app. Having your devices appear paused would certainly be a frustrating experience, as access to your most important devices is pertinent. I get on my desktop to find support and when I open my browser it spams me every … Just a simple, your issue may have been resolved, press 1 to confirm situation. The second told me they could not help because it was a hardware issue (despite explaining that my one month old computer had just worked fine on public wifi). Nov 19, 2023 · When I try to get on the internet on my computer it’s says paused. Dec 30, 2021 · To unpause a device (if the device is individually paused), select the paused device under Paused in the Devices section, then select Unpause Device. Like others are noting, the system says the devices are paused, and yet still accessible to the internet. Now, it is suddenly not working. I set it to pause until I unpaused it. Well, it’s not there. Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch. They are still able to access the internet and do live streaming/gaming/ internet searches This is VERY frustrating. Any suggestions how to fix this ? Then it'll go to this screen. My Macbook pro on Ventura OS is getting the "this device is paused" message when trying to use the internet. Scroll down and select Troubleshoot Device. The next morning I unpaused it, and everything seemed to work just fine for 4-5 hou. Skip to main content Getting … I have three devices that were under a separate family member that internet is paused on all their devices. I’m posting this here, because I fear comcast/xfinity will take down my post on their subreddits because I’m giving advice that causes them to lose money, and I couldn’t find any advice on google about how to solve this issue. Every time I try and connect to my Wi-Fi it just says Additional authentication needed. Mar 29, 2024 · Third, they move features around in updates, so if you are looking for the "pause"/"unpause" feature navigate to the "WiFi" tab found at the bottom of the page. I have tried disconnecting and reconnecting box. I would like to be able to use the app. Any idea how to fix. Dec 5, 2021 · The Pause function only pauses WiFi access on your home network and does not impact access to using cellular data, a public Xfinity WiFi hotspot (both XFINITY and xfinitywifi, which you cannot disable) or other available WiFi networks. I'm lost on what to do. ” How do I bypass paused WiFi? To bypass paused WiFi, you can use a VPN, change your device’s MAC address, or perform a factory reset on your router. Reconnecting to wifi prompts browser to open to site that says my device is paused, but the device is not showing as paused in the app. My laptop has been unable to connect to internet for a couple hours now. st/3K0KIq4) When I go to Netgear's page it also says the CM1000 is compatible with Xfinityst/3ndG6mN) If your modem becomes End of Life, you will see communication about this by email alert or in the. Learn more about personalizing and controlling your home network using Xfinity xFi. Press the xfinity button on your remote, then press the down arrow to see Olympics options to watch. @user_cbk222 Neighbors may be connecting to your home network via MoCA coincidently or deliberately. Have you attempted to forget the network on these devices and removed them from the device list then re-add them and. I pull up the web page and it says this: “This device is paused. The specific device still cannot use the Internet and still says "This device is paused". I'm sorry to hear you're having issues with accessing the Paramount Plus app. Next, you can tweak the settings on these profiles. Skip to main content Getting Started Sign in Xfinity Community Forum Xfinity App. The new modem doesn’t acknowledge the desktop PC is being paused. I'm not sure if this step was tried already, but have you checked the Xfinity app to see if you're able to Unpause your devices? Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. "wireless gateway" -- so it's not telling you how. Hey all, Ive been having issues connecting my roommate’s laptop to our xfi wifi. Get answers to FAQs about moving your Xfinity services to a new address. When I go to the XFINITY App it show my device is unpaused. What is going on and what can I do to fix it? Thanks. Comcast cable bills can be paid by sending a check with the bill you receive, by paying online through Comcast’s website, by using a mobile device, or they can be paid in person Xfinity Connect is an email service offered by Comcast that allows users to access their emails from any device. Each Comcast account can have six usernames and emails attached, and users can be managed from. Thanks for posting to the Xfinity Community Forum to get help with pausing your devices. Learn how to organize devices by people and manage family settings with the Xfinity app. My son's phone does not have cellular service, it only works over WiFi. When it comes to customer service, Comcast is one of the most reliable providers in the industry. My bill went up over 30 with discounts added. ; Select "Account" from the dropdown menu. Like others are noting, the system says the devices are paused, and yet still accessible to the internet. Like others are noting, the system says the devices are paused, and yet still accessible to the internet. Sep 27, 2024 · Having your devices appear paused would certainly be a frustrating experience, as access to your most important devices is pertinent. Xfi app says connected but both devices say paused. nicole youtube Restarted gateway and still issue. Comcast email issues can be frustrating, b. Once completed you would follow the steps below to unpause the device. Now, every day our phones, computers and other devices are constantly randomly disconnecting from our router and we get the dreaded “your device is paused”. If you wish to receive support from a Community Specialist, please update your post flair to either New Post. I got an email from Xfinity yesterday saying a new device joined my network. I’m posting this here, because I fear comcast/xfinity will take down my post on their subreddits because I’m giving advice that causes them to lose money, and I couldn’t find any advice on google about how to solve this issue. Reconnecting to wifi prompts browser to open to site that says my device is paused, but the device is not showing as paused in the app. For devices that aren't yours, pausing them is the best resolution, if you simply forget them from your network they are able to reconnect. I called customer support. I’ve contacted Comcast Customer Support multiple times regarding this issue, to which the modem is reset or hard reset multiple times, devices are unpaused, and all possibly iterations of refreshing my connection to. If you are an Xfinity customer, you already know the convenience and value that comes with having an Xfinity account. My Xfinity modem keeps pausing my devices, when i go on the app it say’s they’re not paused, but when i try to load up a webpage, it says the device is paused. Comcast is one of the largest internet service providers in the United States. my eyelab check order status I've spoken with Samsung Support, who say that it's unlocked on their end. Nothing seems to be working. On the device management page, simply click the big purple button that says "Pause device". Can you confirm the device is not connected to the Xfinity Wi-Fi Hotspot or to your cellular network? If it is telling you that it is paused, it sounds like this might be something on your router that has paused your iPad. The problem is that a device that is "Paused" is still able to access the network. Please help!  I set up a pause schedule at night at 10:30. Click on Random Mac Address, and wait for 3 minutes. These issues need to be resolved ASAP! I can't keep my network secure, or my kids safe if I can't control these device. I've tried restarting the browser, the device, restarting the modem and router, closing the Xfinity app, pausing and unpausing on the app, getting the app on a different phone, and repeating the process. Then you won't have the 'feature' and it's not a problem It adds up I downloaded the Xfi app yesterday and have had nothing but trouble with it. I’ve tried reinstalling the app. Any suggestions how to fix this ? Oct 29, 2023 · My phone and computer occasionally disconnect from the internet and says that the device is paused, except it's not. Paused both for a few days and then unpaused. I have reset my modem, reset my desktop, reset my phone with the app. Resetting computer to … Device says paused but is n. I had a technician come out today and give me a new router and my connection is strong. Mar 13, 2024 · @Shermo_6 That is strange after it worked initially. 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Please let … My desktop gets notifications that the device is paused but I cannot connect to the internet.